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What we need you to know

In this ‘what we need you to know’  guide, we’ll work to build your understanding of the challenges young people face when trying to access help, techniques to set up a positive interaction as well as advice directly from young people on what they look for in someone supporting them. 

This guide was created by young people who have experience accessing support in a mental health crisis. 

Start Guide
Average completion time: 15 minutes

What you will learn

By the end of this guide you will have:

  • An increased understanding of the key challenges we face when accessing support 
  • An increased awareness of why we may be reluctant to reach out for help
  • Insight into what matters most to us when we are in crisis
  • Practical steps to set up a safe and non-judgemental space

Sections in this guide:

  • Barriers and discrimination

    In this section, we’ll work to build your understanding of the challenges we face when trying to access help.
  • Creating a safe space

    We will discuss practical techniques to make us feel safer when in crisis.
  • Individualised treatment

    We explain the importance of being treated as individuals, rather than a set of problems to be solved.
  • What we are looking for

    In this section we talk about the 4 most important traits that we look for in someone supporting us.
  • Conclusion

    A summary of what we have covered in this guide.